Wavelink Maritime International

	Business Approach
	Vision Statement
	Mission Statement
	Quality Policy
	Quality Objectives
	Training Approach
	Maritime Programmes
	Maritime Programmes for CBA Companies
	Organization

WAVELINK Maritime International business approach centres on the following principles:

A strong customer centric approach
Good and clear communicative link with the customers.
A full appreciation and understanding of the customer's wants and needs.
An enriching and fulfilling partnership based on a long term mutual relationship.
Customers Satisfaction

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Our Vision is to be the preferred world-class education and training institution for the maritime industries.

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Our Mission is to enable members of the maritime industries to realize their potential through the delivery of HIGH QUALITY and COST EFFECTIVE courses and programmes.

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At WAVELINK Maritime International, quality is everyone’s responsibility. We take pride in our work and emphasize on problem prevention rather than correction. We are committed to comply with the requirements of our customers, and to continually improve our service quality based on feedback and established benchmarks.

Our WAVELINK Maritime International Quality Management System (QMS) is fully compliant with ISO 9001: 2000 standards. All WAVELINK Maritime International staff must comply with the QMS and strive to continuously improve the quality process in the most competitive and effective manner.

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The quality objectives are constantly examined as part of the Management Reviews and are as follows:

To ensure that all lecturers are qualified by relevant knowledge, currency and experience.

To attain Lecturer Evaluation Index of at least 4 out of 5 points for all Maritime Courses.

To attain an Overall Course Evaluation Index of at least 75% for all Maritime Courses.

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WAVELINK Maritime International commitment to training is based on its capability and resources to provide quality education and training for both mandatory and non-mandatory Merchant Marine courses for the local and regional maritime shipping companies, in particular, the Collective Bargaining Agreement companies. WAVELINK Maritime International will provide training services to better enhance and further strengthen the competencies of the SMOU members and CBA companies to meet the demands and challenges of the International maritime environment.

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WAVELINK Maritime International has developed various categories of training programmes to meet the varied and wide spectrum of seafarers training and education as follows:

Training Programmes for Career and Development

The training programmes aim to equip new entrants to the industry with the skills and knowledge to perform maritime related jobs. The training programmes include Certificate of Competency and specialized maritime courses.

Training Programmes for Upgrading and Enhancement

The training programmes aim to enhance the skills and knowledge of seafarers to perform their jobs better. The training programmes in this category include a whole range of 45 value-added courses.

Training Programmes for Career Transition

The training programmes aim to equip seafarers with new set of skills and knowledge for career transition. The training programmes include diploma, graduate and post-graduate courses.

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Maritime Programmes for CBA companies consist of 3 main training programmes, i.e. Cadets Maritime & Education Training, Junior Officers Maritime & Education Training and Senior Officers Maritime & Education Training programmes. The whole spectrum of training is to meet the varying demand of training requirements of cadets, junior officers and senior officers. CBA companies are eligible to use the SMT Fund (SMTF) for these Programmes.

Cadets Maritime Education & Training Programme (CMETP)

CMETP comprises a CadetsPlus Programme and a Singapore CoC Deck Cadet Programme for CBA companies to participate in.

Junior Officers Maritime Education & Training Programme (JMETP)

The main thrust of the SMTF is to make training programmes accessible and affordable for CBA companies. Depending on the country of origin of officers employed by the CBA shipping companies, training courses can be organized and conducted collectively in countries of origin to take advantage of officers on home leave. WAVELINK Maritime International can therefore customize these training programmes to be conducted either in Singapore , China , the Philippines , Myanmar , Vietnam , India , Indonesia , etc. The rationale of JMETP is to reduce the traveling time to another country for training and the reduction in the administration costs for the CBA companies. JMETP consists of 1 Junior OfficersPlus Basic and 26 Junior OfficersPlus Advanced programmes.

Senior Officers Maritime Education & Training Programme (SMETP)

SMETP has 1 main training programme, i.e. Senior OfficersPlus Programme which comprises 5 maritime courses that can be collectively organized and conducted in countries such as Singapore , China , the Philippines , Myanmar , Vietnam , India , Indonesia , etc.

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WAVELINK Maritime International has 3 main Departments to ensure the smooth conduct of training and consultancy services as follows:

Maritime Training Department : Responsible for the conduct of maritime related education and training.
Maritime Consultancy Department : Responsible for the conduct of maritime related consultancy projects.
Maritime Manning Resource Department : Responsible for the smooth supply of quality manpower to CBA companies by associated agents.

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